Privacy Policy

This page explains what information may be collected when someone calls, texts, or uses SurreyJunkPickup.com to submit a junk removal availability request.

Information collected

When you call or text, the phone system may collect call/text metadata, phone numbers, message content, call recordings or summaries if enabled, and the details you provide about the job.

Job details may include name, callback number, pickup neighbourhood, photos, item list, access notes, timing, property type, and other information needed to review availability.

How information is used

To review junk removal availability requests
To respond to calls or texts
To identify test, spam, platform, or real customer contacts
To report aggregate lead activity and site performance
To route or refer requests to a local operator if one is available

Pricing, pickup scheduling, and fulfillment depend on local operator availability and are not guaranteed by submitting a request.

Analytics and tracking

The website uses analytics and click tracking to understand visits, phone clicks, and text clicks. Reports may include aggregate counts and redacted lead data. Full phone numbers and private message details are not intended for public reports.

Sharing

Request details may be shared with a local junk removal operator when needed to review or fulfill a pickup request. Information may also be processed by service providers used for phone, text, analytics, hosting, and reporting.

Contact

For privacy questions, call or text +1 778 652 6054 and mention that your message is about privacy or data.

Last updated: May 17, 2026.